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CHILD’S IDENTITY. UNPREDICTABLE ELECTRICITY BILLS CAUSING HEADACHES FOR SOME RESIDENTS IN TARRANT. THEY SAY THAT THEY’RE BEING CHARGED UNFAIRLY BY THE CITY’S ELECTRICITY DEPARTMENT. �������� 13 ERYN LEWELLYN IS LIVE AND LOCAL FOR US TONIGHT. ERIN, YOU SPOKE TO ONE OF THOSE RESIDENTS WHO SAYS THAT SHE’S JUST FED UP WITH PAYING THE ENERGY THAT SHE’S NOT EVEN USING. YEAH. GUY BRITTANY EARLIER TODAY I TALKED TO JANETTA TEMPLE, AND SHE SAYS THAT SHE NORMALLY WOULDN’T HAVE A PROBLEM PAYING HER BILL, BUT NOT WHEN SHE FEELS SHE’S BEING CHARGED UNFAIRLY. NOW, SHE SAYS THAT SHE HOPES THAT SHE CAN GET PEOPLE IN THIS BUILDING HELD ACCOUNTABLE. RESPECT MY MONEY. PUT SOME RESPECT ON MY COINS. YOU KNOW, DON’T PLAY WITH MY MONEY. ALLEGATIONS OF UNFAIR BUSINESS PRACTICES FROM TARRANT RESIDENTS WHO SAY THEY’RE BEING PRICE GOUGED BY THE CITY’S ELECTRIC DEPARTMENT. I FEEL LIKE THEY BILLED US ACCORDING TO WHAT THEY NEED IN THEIR BUDGET, NOT FOR WHAT WE ARE ACTUALLY USING. JANETTA TEMPLE SAYS SHE’S BEEN HAVING PROBLEMS WITH HER BILL FOR NEARLY A YEAR. MY LAST BILL WAS $19 PER KILOWATT, WHICH FOR EIGHT DAYS IT WAS. MY BILL WAS $198. SO Y’ALL ARE SUPPOSED TO BE PAYING $0.32 ON AVERAGE, HIGHEST. THIS IS WHAT I USE TO HEAT THIS ENTIRE FACILITY. SHE SAYS SHE ONLY USES AN OIL HEATER TO KEEP WARM DURING THE WINTER. THE DEVICE DOESN’T USE ANY ELECTRICITY. MY BILL HAS BEEN RUNNING ANYWHERE FROM JANUARY TO MARCH, BETWEEN 200 AND $50 TO 300. THE LAST BILL WAS 278. TEMPLE SAYS SHE CALLED THE POWER COMPANY’S CUSTOMER SERVICE TO FIGURE OUT THE ISSUE. SHE SAYS SHE WAS TOLD SHE WAS USING 67KW ON AVERAGE PER DAY, BUT FEELS THAT NUMBER IS CLOSER TO 21, WITH PICTURES AND MY BILLING. LOOKING AT THE DIFFERENCE, THERE’S NO WAY THAT I’M USING 67KW PER DAY IN THIS IN THIS PLACE. SHE FELT THE NUMBERS WEREN’T ADDING UP, SO SHE STARTED TRACKING HER OWN USAGE, GOING OUT AND TAKING PICTURES OF MY METER AT 730 IN THE MORNING AND AT 4:00 IN THE EVENING, AND TALLYING THE DIFFERENCE BETWEEN THE THE NUMBERS. NOW SHE WANTS ANSWERS. THE CITY OF TARRANT POWER NEEDS TO BE UNDER INVESTIGATION, ACTUALLY, AND SEE IF THEIR PRACTICES ARE TRUE. NOW, A MANAGER IN THE OFFICE TOLD ME THAT THEY ARE AWARE THAT PEOPLE COULD COME DOWN WITH THEIR CONCERNS TO TALK TO THEM ABOUT THEM. NOW, JANETTA SAYS THAT SHE HAS DONE THAT. SHE SAYS THAT SHE’S CAUGHT. SHE SAYS THAT SHE EVEN SPOKE AT A CITY COUNCIL MEETING AND NOTHING HAS BEEN DONE YET. NOW, WE DID ASK MANAGEMENT INSIDE THIS OFFICE HERE, AND THEY SAID THAT THEY DIDN’T HAVE A COMMENT AT THIS TIME. LIVE HER